Privacy Policy

This Privacy Policy applies to title-phuket-official.com and its English-language pages (the “Site”). In this Policy, “we”, “us”, and “our” refer to the operator of the Site and the team that responds to enquiries about The Title properties in Phuket.

By using the Site, you acknowledge the practices described below. Where consent is required, we will request it separately and you may withdraw it at any time.

We may collect the following categories of personal data:

• Contact details: your name, telephone number, email address, preferred messaging service, and the content of your enquiry.
• Property preferences: preferred location, property type, budget, purchase purpose, timeframe, and other requirements you choose to share.
• Technical and usage data: IP address, browser and device type, operating system, referral source, pages viewed, approximate location, date and time of access, and cookie identifiers.
• Communication records: correspondence with our team through forms, telephone, WhatsApp, social media, or other channels you use to contact us.

Please do not submit confidential information that is not necessary for your property enquiry.

We use personal data to:

• respond to enquiries and provide requested brochures, floor plans, prices, and availability;
• prepare property recommendations and arrange calls, meetings, or viewings;
• support reservation, purchase, after-sales, and property management discussions;
• operate, analyse, secure, and improve the Site and our services;
• prevent fraud, misuse, and security incidents;
• send marketing communications where permitted by law or with your consent; and
• comply with legal obligations and protect our legitimate rights.

We do not sell or rent your personal data.

Depending on the circumstances and applicable law, including Thailand’s Personal Data Protection Act B.E. 2562 (2019), we process personal data on one or more of the following bases:

• your consent;
• steps requested by you before entering into a contract or performance of a contract;
• our legitimate interests in responding to enquiries, operating the Site, and improving our services;
• compliance with legal obligations; or
• the establishment, exercise, or defence of legal claims.

The Site may use cookies and similar technologies that are necessary for functionality, help us understand Site performance, remember preferences, or measure the effectiveness of advertising. These technologies may be provided by our website platform, analytics providers, or advertising partners, including Google or Meta, where enabled.

You can manage or block cookies through your browser settings. Blocking certain cookies may affect how the Site works. Where required, non-essential cookies will be used only after you provide consent.

We may share personal data only as reasonably necessary with:

• our authorised sales, customer service, legal, and property support personnel;
• developers, property owners, and professional advisers involved in a property you ask about;
• service providers supporting website hosting, forms, communications, analytics, advertising, and IT security;
• government authorities, regulators, courts, or law-enforcement bodies where legally required; and
• a successor organisation in connection with a merger, restructuring, or transfer of business, subject to appropriate safeguards.

Service providers are expected to use personal data only for the agreed purpose and to protect it appropriately.

Some service providers or recipients may process personal data outside Thailand. When personal data is transferred internationally, we take reasonable steps to use appropriate safeguards as required by applicable law, such as contractual protections or transfers to jurisdictions with recognised data protection standards.

We retain personal data only for as long as reasonably necessary for the purposes described in this Policy, including responding to your enquiry, maintaining an ongoing client relationship, meeting legal and accounting requirements, resolving disputes, and enforcing agreements. Retention periods vary according to the type of data, the nature of our relationship, and applicable law. Data that is no longer required will be deleted, anonymised, or securely isolated.

Subject to applicable law, you may have the right to:

• request access to and a copy of your personal data;
• request correction of inaccurate or incomplete data;
• request deletion, restriction, or anonymisation of your data;
• object to certain processing, including direct marketing;
• request data portability where applicable;
• withdraw consent without affecting processing already carried out lawfully; and
• submit a complaint to the relevant data protection authority.

We may need to verify your identity before responding to a request. Certain rights may be limited where we have a legal obligation or another lawful reason to retain or process the data.

We use reasonable administrative, technical, and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure. No website or electronic transmission can be guaranteed to be completely secure.

The Site is intended for adults interested in real estate and is not directed to children. We do not knowingly collect personal data from children through the Site.

The Site may link to third-party websites or services, including WhatsApp, social networks, maps, and property-related resources. Their privacy practices are governed by their own policies, and we are not responsible for how those third parties handle personal data.

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. The current version will be posted on this page with a revised “Last updated” date.